Flight Delay, Cancellation, and Denied Boarding Claims
Delayed and cancelled flights are at best a frustration and at worst can leave you out of pocket, but did you know that airlines carrying passengers within Europe are subject to EU regulation 261/2004?
This states that they should compensate you if your flight is cancelled, overbooked or you are denied boarding.
Following a recent court judgement you are also entitled to compensation if your flight is held up for more than three hours. This rule applies retrospectively and can be applied to delayed flights going back up to 10 years, so if you’ve been affected by a cancelled or delayed flight in this time, you could qualify for a payout.
Can I claim for a missed flight?
- Did your flight depart within the last 10 years?
- Did your flight take off or land in the EU, or was the flight with an EU airline?
- Were you delayed for more than 3 hours?
- Was the delay the airline’s fault and not as a result of ‘extraordinary circumstances’?
If you answered ‘yes’ to these questions then you could be entitled to compensation.
Passengers will not be eligible for compensation if the delay or cancellation was the result of extraordinary circumstances, which are classed as situations that are beyond the airline’s control. This includes industrial strikes, severe weather and security risks.
Technical faults could be considered extraordinary circumstances, but it depends on the nature of the fault. However, airlines are still obliged to provide support to passengers during long delays, so speak to one of our team today to discuss the specifics of your case.
How much compensation could I expect?
You could claim up to £510 if your flight was delayed at least 3 hours.